365casino Terms & Conditions — For Players in Bangladesh

1 General Terms & Applicability

These Terms & Conditions apply to the 365casino platform (https://365casino.run) and all of its associated services. 365casino is an online gaming platform operating under an international license, serving players in Bangladesh and other countries.

In addition to these Terms & Conditions, 365casino users are required to comply with our Privacy Policy and Responsible Gaming Policy. Together, these three documents form the legal basis of your relationship with 365casino.

365casino reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

• These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
• All 365casino services are intended for personal and recreational use only.
• Using the platform for commercial purposes or on behalf of a third party is strictly prohibited.

2 Account Registration & Management

To open an account at 365casino, you must provide accurate and complete information. Accounts created with false or misleading details may be closed at any time and any balance may be forfeited.

• Only one account is permitted per individual. If a person is found to hold multiple accounts, all of them will be closed.
• Sharing your account password or login credentials with anyone is strictly prohibited.
• You are solely responsible for all activity on your account.
• Accounts may not be transferred or sold.
• The mobile number and email address provided at registration must be kept active at all times.

3 Age Verification & Eligibility

365casino is strictly for individuals aged 18 and above. Minors are not permitted to use the platform under any circumstances. Providing a false age at registration will result in account closure and forfeiture of all winnings.

365casino may request a copy of your national ID, passport, or driving licence at any time for age and identity verification. Withdrawals may be put on hold until verification is complete.

• Residents of prohibited countries or regions are not permitted to use 365casino.
• Users who register from Bangladesh are solely responsible for complying with local laws.
• Individuals in certain professions, including government officials, may be restricted under the laws of their own country.

4 Deposits & Payment Methods

365casino supports deposits via popular mobile banking methods including Mobile Pay, Nagad, and Rocket. Deposits are usually credited instantly. If there's a delay due to a technical issue, please contact support.

• A minimum deposit amount applies — see the payments page for details.
• Deposits must be made from a mobile banking account registered in your own name.
• Payments from accounts registered under a third party's name will not be accepted.
• 365casino does not charge any payment processing fees, though your mobile banking provider may apply their own charges.
• Suspicious deposits may not be processed without verification.

5 Withdrawal Rules & Process

Your account must have a completed KYC (Know Your Customer) verification before any withdrawal from 365casino can be processed. Withdrawal requests will not be processed without it.

• Withdrawals can only be made to the same payment method used for the original deposit.
• A minimum withdrawal amount applies — see the Payments page for details.
• For KYC-verified accounts, withdrawals are typically processed within 15–30 minutes.
• To withdraw winnings from a bonus, you must first meet the applicable wagering requirements.
• Unusual or suspicious withdrawal requests may be held for additional verification.
• Daily and monthly maximum withdrawal limits may apply.

6 Bonuses, Promotions & Wagering Requirements

365casino offers welcome bonuses, deposit bonuses, cashback, and free spin promotions from time to time. Each offer has its own terms, which you should read before claiming.

• Claiming a bonus requires meeting a specified wagering multiplier (typically 20x–30x).
• Withdrawing before meeting the wagering requirements will result in the bonus being forfeited.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Bonuses are generally valid for 7–30 days. Any unused bonus will expire at the end of the validity period.
• 365casino reserves the right to modify or cancel any bonus offer at any time.
• Any bonus abuse or manipulation will result in the forfeiture of the bonus and all associated winnings.

7 Gaming Rules & Fair Play

All game outcomes at 365casino are determined by an internationally certified RNG (Random Number Generator) system. Each game's RTP (Return to Player) is publicly available.

• If a technical error affects a game outcome, 365casino reserves the right to make the appropriate correction.
• Any winnings obtained by exploiting software bugs or errors will be considered void.
• If your internet connection drops during a game, the last state recorded on the server will be considered final.
• In Live Casino games, the dealer's decision is final. Games are governed by the respective provider's rules.
• If a match is cancelled while a Sports Betting wager is active, settlement will follow 365casino's established policy.

8 Prohibited Activities & Fraud

Fraud, manipulation, and any form of dishonest activity are strictly prohibited on 365casino. Immediate action will be taken if such activity is detected.

• Claiming bonuses by creating multiple accounts.
• Accessing the platform from a restricted region using a VPN or proxy.
• Attempting fraud through chargebacks or payment disputes.
• Use of bots, scripts, or automated software.
• Intentionally exploiting game vulnerabilities or bugs.
• Attempting to access another user's account.
• Money laundering or transactions involving illegal funds.

9 Account Suspension & Closure

365casino may temporarily suspend or permanently close any account for the following reasons:

• Violation of these Terms & Conditions.
• False or incomplete registration information.
• Failure to verify age.
• Suspicious or fraudulent activity.
• Failure to submit documents for KYC verification.
• At the user's own request (self-exclusion).

If a valid balance remains after account closure, it will be returned following successful verification — except in cases where the Terms have been violated.

You may request to close your account at any time by sending an email to our support team.

10 Responsible Gaming Policy

365casino believes gaming is a form of entertainment, not a source of income. We are fully committed to responsible gaming.

• Deposit Limits: set daily, weekly, or monthly deposit limits for your account.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Reality Check: You'll receive periodic reminders of how long you've been gaming.
• Account Cooldown: pause your account for a set period of time.

If you notice signs of problem gambling, please contact us immediately at our Play Responsibly Visit the page or contact support.

11 Privacy & Data Protection

365casino handles the collection, storage, and use of your personal data in accordance with our Privacy Policy. Your information is never sold to third parties.

• Your personal information is used solely for service delivery, verification, and legal compliance.
• Information may be shared upon request by legal authorities.
• You may request to view, correct, or delete your personal information at any time.

For more details, visit our Privacy Policy Visit the page.

12 Limitation of Liability

365casino is not liable for:

• Losses or damages resulting from internet disconnection during gameplay.
• Failure on the part of a third-party payment provider.
• Losses resulting from insecure storage of user account credentials.
• If the service is suspended due to government regulation or legal restrictions.
• Service disruptions caused by natural disasters or unforeseen technical failures.

365casino's total liability shall not exceed the amount you deposited in that specific transaction.

13 Contact & Dispute Resolution

For any questions, complaints, or disputes regarding these Terms & Conditions or 365casino's services, please contact us.

• Email: support@365casino.run
• Live Chat: Available 24/7 on the website
• Help Center: /help-center

If a dispute arises, please contact our support team first to resolve it. An initial response will be provided within 7 business days of submitting your complaint. We aim to resolve complex matters within 30 days.