365casino Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

365casino (https://365casino.run) is committed to protecting the privacy of all its users. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

This policy applies to the 365casino website, mobile app, and all related services. By creating or using an account on the 365casino platform, you agree to this Privacy Policy.

We follow international data protection standards and regularly review our systems to ensure the security of user information. At 365casino, your privacy is not just a legal obligation — it is a core part of who we are.

2 What Information We Collect

365casino collects different types of information in different situations. Full details are provided below:

3 How Your Data Is Used

365casino uses the information it collects for the following purposes:

• Account Management: Registration, login, password reset, and account verification.
• Service Delivery: Enabling gameplay, processing payments, and completing transactions.
• KYC Verification: Verifying age, identity, and source of funds.
• Security: Detecting fraud and preventing unauthorized access.
• Customer Support: Support ticket resolution and complaint handling.
• Marketing: Sending promotional emails or SMS with your consent.
• Legal Obligations: Meeting regulatory compliance requirements.
• Service Improvement: Analyzing user experience and improving the platform.

4 Data Sharing & Third Parties

365casino never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

• Payment Provider: Mobile banking services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Game Provider: To allow game software providers to verify game outcomes.
• KYC Service: Specialized companies for identity verification.
• Law Enforcement: In the case of valid legal orders or investigations.
• Audit & Compliance: During routine audits by the licensing authority.

All third parties are bound by confidentiality agreements with 365casino and may only use the data they receive for the specified purpose.

5 Data Protection Methods

365casino uses multiple layers of security to keep your information protected:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for stored sensitive data.
• Two-factor authentication (2FA) — to keep your account secure.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• Automated system for detecting unusual activity.

6 Cookie Policy

The 365casino website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for the site to function properly. Related to login sessions and security.
• Performance Cookies: Analyzes site usage patterns to support improvements.
• Functionality Cookies: Remembers your language preferences and settings.
• Marketing Cookies: To show relevant ads — based on consent only.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain site functionality.

7 Your Rights

Under 365casino's Privacy Policy, you have the following rights:

To exercise these rights, email us at support@365casino.run. We will respond within 30 days.

8 Data Retention Period

365casino retains your data only for as long as necessary:

• All data is retained for as long as your account remains active.
• After account closure, financial data is typically retained for up to 5 years in accordance with legal obligations.
• KYC verification documents are retained in accordance with legal requirements.
• Customer service communication records are generally retained for 2 years.
• Once the retention period expires, data is securely deleted.

9 Minor's Privacy

365casino is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data will be deleted.

10 Privacy Policy Updates

365casino reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• We will clearly notify you on our website.
• A notification will be sent to your registered email address.
• We will update the date of the change on this page.

Continuing to use the platform after any policy update constitutes acceptance of the revised terms. We recommend checking this page regularly.

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@365casino.run
• Live Chat: available on the website 24/7
• Help Center: /help-center

Data protection requests will be responded to within 30 days of receipt. Complex requests may take up to 60 days, and you will be notified if that is the case.