Safe Gaming

Responsible Gambling — 365casino's Safe Gaming Commitment

Gaming is about fun — not harm. Responsible gaming at 365casino isn't just a policy; it's core to who we are. We're committed to making sure you always stay in control.

Our Core Principles

Set Time Limits
Manage Your Daily Sessions
Budget Limit
Set Your Own Budget
Self-Exclusion Feature
Take a break at any time
18+ verification
Adults Only
24/7
Support team is active
18+
Age Verification Required
6
Safety tools available
100%
Free support
Important Notice: Casino games are for entertainment. Never play trying to win back money you've lost. If you feel your gambling is getting out of control, contact our help center Reach out.

365casino's Responsible Gaming Features

We offer a range of tools and features to keep your gaming experience safe and enjoyable.

Set a deposit limit
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set.
Session Time Limit
Set a time limit for your sessions in advance. Once the limit is reached, your account will be locked automatically.
Self-Exclusion
You can exclude yourself from the site for anywhere between 1 day and 6 months. During this time, no logins or transactions will be possible.
Loss Limit
Your account will automatically exit a game once your losses reach a set limit, helping you avoid emotionally driven overspending.
Reality Check
Pop-up reminders will appear at regular intervals to let you know how long you've been playing and how much you've spent.
Permanent account closure
You can permanently close your account at any time. Once closed, no new account can be created using the same email or phone number.

1 What Is Responsible Gaming?

Responsible gaming means treating gaming as one form of entertainment — not a solution to life's problems or a source of income. 365casino believes that for every player, family, work, and health come first. Gaming should be a balanced, enjoyable part of life, nothing more.

Responsible gaming at 365casino means you decide how long you play, how much you spend, and when to take a break. We simply give you the tools to make those decisions. When gaming stops being fun and starts feeling like a burden, recognizing that shift is your responsibility — and ours.

Online gaming is more accessible than ever — you can play from anywhere on your phone. That convenience also raises the risk of excessive play, which is why staying aware and setting the right limits matters more than ever.

Remember: winning is never guaranteed in casino games. There's always a chance of losing — keep that in mind every time you play.

2 Healthy vs. unhealthy gaming

Not all gaming is harmful. Problems arise when gaming starts to interfere with other important areas of your life. Take a look at the comparison below:

Healthy Gaming Problem Gaming
✓ Playing for Fun ! Playing to escape stress or anxiety
✓ Staying Within Budget ! Spending beyond your means
✓ Accepting losses calmly ! Chasing losses
✓ Making Time for Family & Friends ! Neglecting Relationships to Play
✓ Easy to stop ! Unable to stop
✓ Maintaining Work & Sleep ! Disrupted sleep and daily routine

3 Spot the Warning Signs of Addiction

Problem gambling often develops gradually. Ask yourself these questions:

  • Do you feel restless or irritable when you can't play?
  • Do you keep playing to try to win back what you've lost?
  • Are family or friends worried about your gaming?
  • Have you borrowed money to gamble?
  • Are you hiding how long you've been playing?
  • Losing focus at work or school?
  • Feeling like you can't stop even when you want to?

If you answered "yes" to 2 or more of the above questions, don't wait — seek help now. It's not a sign of weakness; it takes courage.

Quick Self-Check

How many times did you exceed your set budget last week?

4 How to use the safety tools

365casino's responsible gaming tools are simple to use. Once logged in, go to "Account Settings" and select the "Responsible Gaming" option.

1
Set Deposit Limits
Go to Account Settings to set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.
2
Set a session timer
Set a time limit for each gaming session — anywhere from 30 minutes to 3 hours. You'll receive a reminder when your time is up.
3
Enable Reality Check
A message will appear on screen every 30 or 60 minutes showing how long you've played and how much you've won or lost.
4
Take a self-exclusion break if needed
Use the "Self-Exclusion" option to close your account for 1 day, 1 week, 1 month, or 6 months. No logins will be permitted during this period.
5
Reach Out If You Need Help
Reach our help center or contact us via live chat. Our team will assist you without judgment.

5 Family Protection & Minors

365casino is strictly for users aged 18 and above. We enforce age verification rigorously. That said, you can also take steps to protect younger members of your household:

  • Use a strong password for your account and never share it with anyone.
  • Log out after playing, especially on shared devices.
  • Install parental control software on your devices.
  • Disable the auto-save password feature on your device.
  • Do not save payment details on your device.

If you suspect a minor is using 365casino, please contact us immediately at support@365casino.run.

Strong password
Create a password with at least 8 characters, including numbers and special symbols.
Always log out
Make it a habit to log out after every session.
Device Lock
Keep your phone and computer screen locked.
Talk to someone you trust
Keep your family informed about your gaming.

6 Where to find help

You don't have to face a gambling problem alone. 365casino is here to help. Here are some ways to get support:

365casino Support

24/7 live chat and email support. Get help with any issue, with complete confidentiality.

Help Center →
Contact us by email

Email us at support@365casino.run — mention "Responsible Gaming" and your message will be prioritized.

Tip: Talk openly with a family member or trusted friend about your gaming. Acknowledging a problem is the first step toward solving it.

7 365casino's Responsible Gaming Policy

365casino believes a happy, healthy player is good for us in the long run too. That's why we care about your well-being — not just our bottom line.

Our policy:

  • We never send promotional offers to anyone with a gambling problem.
  • No marketing communications are sent to accounts that are self-excluded.
  • KYC verification blocks access for anyone under 18.
  • If unusual gaming patterns are detected, our team will proactively reach out to you.
  • All responsible gaming tools are available completely free of charge.

365casino's responsible gambling commitment isn't just words on a page — it's reflected in everything we do. We want you to feel good at the end of every session.

Play at 365casino for fun — that's what responsible gambling is all about.

Play Responsibly — 365casino is here for you

Play for fun, stay within your limits. 365casino's protection tools and support team are always here for you.

For adults 18+ only. Before you play, Terms & Conditions Read.

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